1. Core Values & Ethical Conduct
GT LINE ASIA COMPANY LIMITED (gtline.vn), as a premier distributor of professional technical cases and tool bags in Vietnam and Southeast Asia, is committed to integrity, transparency, and strict adherence to international ethical standards.
Our Code of Conduct sets clear ethical standards across employees, distributors, commercial partners, and suppliers, fostering mutual respect, equity, and zero tolerance for commercial fraud or misconduct.
2. Organizational & Internal Control Framework
We maintain robust risk management and internal control mechanisms to proactively prevent labor violations, regulatory non-compliance, and breaches of company policies.
This governance system is periodically reviewed via comprehensive departmental risk assessments to ensure early detection and prompt resolution of non-compliant behaviors.
The Board of Management and Ethics Supervisory Committee oversee compliance efficacy and handle formal incident reports.
3. Whistleblowing Reporting Channels
Users, employees, or partners who witness ethical breaches, financial irregularities, speculative fraud, or illicit gains may report directly via our secure whistleblower channels:
REPORTING CHANNELS:
- Secure Online Portal: gtline.whistlelink.com (Highly secure independent system)
- Dedicated Email: administration@gtline.vn (Subject: "Code of Conduct Incident Report")
- In-Person Appointment: Contact to schedule a meeting with the Supervisory Committee at the Corporate Headquarters on Road No. 11, Dong Xuyen IP, Vung Tau.
Important Note: This channel does not address personal compensation disputes or standard retail technical inquiries. For such matters, please utilize our Technical Support / Customer Service.
4. Strict Confidentiality Commitment
Whistleblower identities are legally and strictly safeguarded. Disclosed information is accessible only by the independent Ethics Supervisory Committee.
We never disclose whistleblower identities to third parties (unless strictly compelled by Vietnamese judiciary authorities in criminal proceedings). Any unauthorized leak will incur immediate severe disciplinary action.
Reports may be submitted anonymously. When filing anonymously via Whistlelink, please securely retain your auto-generated access code to track resolution progress.
5. Protection of Whistleblowers Against Retaliation
We strictly prohibit discrimination, isolation, harassment, or retaliation against any whistleblower reporting in good faith. Protection extends to relatives and assisting colleagues.
Any threat or retaliatory indication must be reported immediately to Senior Management for protective intervention.
6. Good Faith Principle & Responsibility
Whistleblowing operates on good faith and collective integrity. Reporting individuals must have reasonable grounds to believe provided information is accurate.
Intentional slander, malicious falsehoods, or unfair anti-competitive filings will void whistleblower protection and result in disciplinary sanctions or legal prosecution.
Officially promulgated and enforced from August 4, 2026, at GT Line Asia Company Limited.